TERMS AND CONDITIONS

I – Privacy

ADC SELECTION NEW YORK respects the privacy of its customers. Any personal information left on our websites will exclusively be used by ADC SELECTION NEW YORK for order management, shipping, access to account history, and internal mailing or e-mailing. ADC SELECTION NEW YORK will never share any customer data and information with third-party or external organizations.

II – Security

All transactions placed through our website are secure and managed using SSL systems offering total security of all personal information. ADC SELECTION NEW YORK is using ______________, a secure partner to guarantee the security of all transactions. ADC SELECTION NEW YORK complies with the Payment Card Industry Data Security Standard (PCI DSS) and uses technology for secure internet transactions.

III – Shipping

All our perishable products are shipped using FedEx Priority Overnight for $38 on the East Region and $60 for all shipping address on the West Region.

Orders received before 11 am EST are shipped same day. Orders received after 11 am are shipped next business day. Any order can be delivered on Saturday using FedEx Saturday delivery for an additional $25 on top of shipping fee as described here above.

Perishable products cannot be delivered to P.O. Boxes addresses. All our products are shipped with a signature requested at delivery. Make sure to specify your permission to leave a package without signature when placing an order on our e-commerce platform.

Shipping are not insured during the major holidays as New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas.

IV – Orders

All orders are final and non-refundable.

All orders are to be placed using a phone number to insure that ADC SELECTION NEW YORK and FedEx can process the shipping and delivery.

Our system accepts all major credit cards as a method of payment. Payment by checks are not accepted.

V – Returns and exchanges

Our products are guaranteed to be fresh and should be inspected on delivery and kept in a refrigerated space (between 32 and 38 F).

Any quality issue must be submitted within 24 hours from delivery, indicating a legitimate reason. Credit will not be granted if items are discarded or partially consumed. All packaging must be kept intact for return. ADC SELECTION NEW YORK will issue a return authorization and no return will be accepted without this authorization. Merchandise will be reshipped by ADC SELECTION NEW YORK once claim is accepted.

All returns must be shipped to:

ADC SELECTION NEW YORK
Customer Service
75 Stewart Avenue – Unit 423 Brooklyn NY 11237

VI – Contact us

contact.usa@adc-selection.com
Phone +1 (347) 335-0191
ADC SELECTION NEW YORK
75 Stewart Avenue – unit 423
Brooklyn, NY 11237